Jonathan Ward, Dream Closets Hawaii
Thank you so much for developing LiveStorage for our business needs. Over the years we have used a number of different closet design software tools for our business but non of them came close to fully meeting the needs of our business till now! We can finally design and price out solutions that incorporate all the components we sell from both ClosetMaid and Organizers Direct without any manual intervention.
LiveStorage provides closet dealers like us a fully integrated solution that helps us design, price, and sell our product and services to our client base. In fact, LiveStorage has provided us the competitive edge over local competitors who often take days and even weeks to get back to their prospects. LiveStorage allows us to close the business on our very first call...!
Since changing over to LiveStorage, we are now able to design systems for our clients in all areas of the home with one program. With over 4,000 sku's, our business has many parts associated with it and every single one we use is right in the program. This enables us to get the exact price of the unit we design without question. The actual use of the program is significantly easier than other programs out there. It is so simple and quick that if installed on a laptop you can have a design and price for your clients before leaving the home. You basically need no CAD experience to use this product. It is a simple drag and drop method that allows you to drag from the parts menu right to the drawing board. Once completed, the 3-D rendering and viewing of the design is quick and clear. Your client will have a visual of what is going to be installed in their home.
By being more responsive to our clients, we have shown measurable improvement both with our hit rate and prospect base. Please pass on our thanks to your entire team for not only listening to the needs of our business, but delivering a product that addresses them. I highly recommend using LiveStorage for design and pricing needs.